LDAP: error code 53

"LDAP: error code 53 - Rejecting the requested operation because the connection has not been authenticated" is display in the logs in Windchill PDMLink

Possible causes

The adapters are not well set in the file <Windchill>/tasks/wt/federation/MapCredentials.xml

Content in <Windchill>/codebase/WEB-INF/ie.properties is wrong

Solution

Correct the configuration of the adapter in file MapCredentials.xml

Use following sample method to reset the credentials:

xconfmanager -s "mapcredentials.admin.adapters=<JNDI adapter>^cn=Manager^<password>" -t "codebase/WEB-INF/mapCredentials.txt" -p

xconfmanager --add "mapcredentials.admin.adapters=<JNDI adapter>^cn=Manager^<password>" -t "codebase/WEB-INF/mapCredentials.txt" -p

xconfmanager --add "mapcredentials.admin.adapters=<JNDI adapter>^cn=Manager^<password>" -t "codebase/WEB-INF/mapCredentials.txt" -p

• Example MapCredentials.xml:

<ie:param name="element"

data="INSTANCE=com.ptcts.EnterpriseLdap:DBUSER=cn=Manager:PASSWD=encrypted.com.ptcts.EnterpriseLdap.cn=Manager"/>

<ie:param name="element"

data="INSTANCE=com.ptcts.en2k8-wnc-10.ldap-pending:DBUSER=cn=Manager:PASSWD=encrypted.com.ptcts.en2k8-wnc-10.ldap-pending.cn=Manager"/>

<ie:param name="element"

data="INSTANCE=com.ptcts.Ldap:DBUSER=cn=Manager:PASSWD=encrypted.com.ptcts.Ldap.cn=Manager"/>

• Make sure contents in ie.properties are correct.